{"id":2527,"date":"2020-10-25T11:00:53","date_gmt":"2020-10-25T11:00:53","guid":{"rendered":"https:\/\/www.combexim.com.gt\/?p=2527"},"modified":"2023-06-09T07:41:50","modified_gmt":"2023-06-09T13:41:50","slug":"atencion-al-cliente","status":"publish","type":"post","link":"https:\/\/www.combexim.com.gt\/?p=2527","title":{"rendered":"Atenci\u00f3n al Cliente"},"content":{"rendered":"\n<blockquote>Ofrecemos a nuestros usuarios el servicio de facturaci\u00f3n y\u00a0atenci\u00f3n al cliente en un mismo ambiente, el cual est\u00e1 su disposici\u00f3n los <strong>365 d\u00edas<\/strong> del a\u00f1o, con servicio las <strong>24 horas del d\u00eda. <\/strong><\/blockquote>\n<p style=\"text-align: justify;\"><span style=\"color: #808080; font-size: 12pt;\">En horario h\u00e1bil cuenta con 07 ventanillas\u00a0 de facturaci\u00f3n, de las cuales en 03 podr\u00e1n realizar sus pagos en efectivo,\u00a0 02 de atenci\u00f3n al cliente,\u00a0 mientras que en horario inh\u00e1bil se contar\u00e1 con 01 ventanilla que atender\u00e1 sus necesidades tanto de facturaci\u00f3n como de servicio al cliente. <br \/>\u00a0Adicional, contamos con\u00a0el servicio de caf\u00e9 Internet, fotocopias, impresiones y scanners, para que en todo momento\u00a0 los usuarios puedan realizar sus \u00a0operaciones, sin atrasos y en un mismo lugar. <br \/>El \u00e1rea cuenta con tecnolog\u00eda de punta la cual permite brindar un servicio adecuado, ordenado y \u00e1gil; a trav\u00e9s de un sistema de atenci\u00f3n a trav\u00e9s de turnos para optimizar tiempos y que cada usuario pueda ser atendido por el ejecutivo id\u00f3neo. <br \/>Para realizar sus pagos de servicios de COMBEX-IM, en horario h\u00e1bil de lunes a viernes lo podr\u00e1 cancelar en las Agencias Bancarias ubicadas dentro de nuestras instalaciones (Banco Industrial y CHN), las cuales atienden en horario de 7:00 a 16:00 horas.\u00a0 Si se realizara su tr\u00e1mite en horario inh\u00e1bil, el departamento de Atenci\u00f3n al Cliente podr\u00e1 realizar sus pagos por concepto de almacenaje en efectivo, con tarjetas de cr\u00e9dito o d\u00e9bito.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ofrecemos a nuestros usuarios el servicio de facturaci\u00f3n y atenci\u00f3n al cliente en un mismo ambiente, el cual est\u00e1 su disposici\u00f3n los 365 d\u00edas del a\u00f1o, con servicio las 24 horas del d\u00eda. El \u00e1rea cuenta con tecnolog\u00eda de punta, para un servicio adecuado, ordenado y \u00e1gil.<\/p>\n","protected":false},"author":10,"featured_media":2576,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[42],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Atenci\u00f3n al Cliente - COMBEX-IM<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Atenci\u00f3n al Cliente - COMBEX-IM\" \/>\n<meta property=\"og:description\" content=\"Ofrecemos a nuestros usuarios el servicio de facturaci\u00f3n y atenci\u00f3n al cliente en un mismo ambiente, el cual est\u00e1 su disposici\u00f3n los 365 d\u00edas del a\u00f1o, con servicio las 24 horas del d\u00eda. 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